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NEW.CITI.COM Privacy Statement
Last updated: December 18, 2009
Any person ("You" or "Your") using or accessing the new.citi.com website (the "Site"), including the submission of any postings, questions, comments, ideas, any other content ("Content"), or any personally identifiable information, explicitly consents to such use of Your Content and personally identifiable information as set forth in this Privacy Statement and agrees to the terms of this Privacy Statement.
This Site is intended for U.S. residents only and is not intended for persons under 18 years of age.
The Site allows You to access, view, and post Content concerning subjects that Citigroup, Inc. ("Citi," "We," "Us," "Our") posts on this Site. Please take a moment to review this Privacy Statement ("Privacy Statement"), which applies only to the Site.
By using or accessing the Site or any of its web pages (whether or not You are a customer of Ours), You are accepting this Privacy Statement. Do not use the Site if you do not agree to these terms.
Whether or not You request or ask not to receive communications from Citi, We reserve the right to send You administrative messages, service announcements, and other similar communications about the Site, without offering You the opportunity to opt out of receiving them.
We invite You to click below to get answers to questions regarding this Privacy Statement.
· What personally identifiable information is collected through the Site?
· Can anything I submit within the Site, such as a question or comment, become publicly available?
· What are cookies, and how are they used to collect information?
· Does Citi collect non-personally identifiable information, and what does Citi do with it?
· How does Citi use my personally identifiable information collected through the Site?
· How are copyright and trademark issues handled?
· What about other websites?
· Is the information collected through the Site about me secure?
· What happens when Citi changes this Privacy Statement for the Site?
· Who can I contact about this Privacy Statement?
What personally identifiable information is collected through the Site?
At the Site, We ask only for a user name and Your e-mail address, which are required for You to submit Content. Therefore, please understand that when You submit Content through the Site, You are not anonymous to Us. We suggest that You do not include any personally identifiable information, such as Your real name, address, account number, or even Your e-mail address, in your Content. If You choose to provide personally identifiable information in your Content, You are giving Citi permission to use and store it consistent with this Privacy Statement.
In addition, while You access and use the Site, Citi automatically receives and records information from Your computer and browser, including Your IP address, software and hardware attributes, the pages You request and visit, and cookie information (for more information on cookies, please refer to the section titled "What are cookies, and how are they used to collect information?"). You also give Citi permission to use and store such information consistent with this Privacy Statement.
This Site does not knowingly or intentionally solicit or collect personally identifiable information, or any other information, from children. No one under age 13 should submit any personally identifiable information to Us or the Site.
Can anything I submit within the Site, such as a question or comment, become publicly available?
Yes. If You submit Content through any public area of the Site ("Public Area"), and Citi posts your Content, Your user name and Content will be visible and publicly available to all. Citi is not responsible for the personally identifiable information You choose to submit through the Public Areas of the Site and we suggest You do not do so. Citi will assume that every piece of information in any of Your submissions to the Site can be posted publicly on the Site web pages. Furthermore, You should operate under the assumption that once You release information publicly through the Site, it will remain public, even if You later attempt to delete it. It is for this reason that We ask You never to put Your name, account numbers or any other personally identifiable information anywhere in Your postings or questions or other Public Areas of the Site.
Furthermore, as previously noted, to the extent Citi ever posts Content to the Site in which You disclose any personally identifiable information about You or others or, if You disclose any such personally identifiable information within any Content that You submit to the Site, whether it is posted or not, You are making that information available to the general public and Citi is not responsible for keeping that information private.
What are cookies, and how are they used to collect information?
Generally, a cookie is a piece of information which a web server may place on Your computer when You visit a website. Cookies are commonly used by websites to improve the user experience. Some cookies last only through a single session, or visit. Others may have an expiration date, or may remain on Your computer until You delete them.
Citi uses cookies for a number of purposes--for example, to maintain continuity during a user session, to gather data about the usage of the Site for research and other purposes, to store Your preferences for certain kinds of information, or to store a user name or identification number so that You do not have to provide this information every time You return to the Site. Your browser software may contain a feature intended to notify You of the cookie policies of the Web sites You visit. For example, the browser software contained in certain operating systems may contain a cookie-filtering device commonly known as P3P. General information about P3P can be found at www.w3.org/P3P. P3P is still evolving. Therefore, We are not responsible for problems You may experience using a P3P filter or discrepancies between the machine-coded privacy statements that are read by the P3P tool and Our human readable policies referenced here, including this privacy statement which is the information to which You should refer if You have questions about Your privacy regarding this Site. You can decide if and how Your computer will accept a cookie by configuring Your preferences or options in Your browser. However, if You choose to reject cookies, You may not be able to use certain parts of the Site.
We occasionally use other companies to set cookies on Our websites and gather cookie information for Us. In some cases We will also use another company to operate web servers for Our sites. We use the cookie information gathered by these companies in the same manner as stated above. The companies We use may not use these cookies for their own purposes or share the information gathered with others, in accordance with the terms of the contracts they have signed with Us.
If an error occurs on Citi's systems while You are using the Site, Citi's servers may automatically collect and store information relating to that error, including Your browser information, information from Citi cookies, and other information that You may have inputted at the time the error occurred (for example, information You had written into any web forms). Citi uses this information to investigate the error and help prevent future errors.
Does Citi collect non-personally identifiable information, and what does Citi do with it?
Yes, Citi collects non-personally identifiable information through this Site, which may include but is not limited to click stream data, how You navigate the Site, and anonymous demographic information. We may use non-personally identifiable information for website administration, analytics, market research, and advertising and promotional purposes, and We may share such information with various affiliated and unaffiliated entities for such purposes.
How does Citi use my personally identifiable information collected through the Site?
The Site asks only for a user name and e-mail address, and does not obtain it through any method other than when you voluntarily submit it to Us.
We will not share personally identifiable information collected through this Site with any non-affiliated third-parties for their marketing purposes. We may share Your user name and e-mail address with affiliates and third parties that provide services to Us, including outside contractors or agents who help Us operate and administer the Site. We will not ask you for personally identifiable information or confidential financial information through your comments in the Public Areas of the Site and you should not post any personally identifiable information or confidential financial information.
There may be instances when We may disclose Your user name and e-mail address without providing You with a choice in order to protect the legal rights or legitimate interests of Citi, its affiliates, and each of their respective investors, directors, officers, employees, agents and suppliers. These instances may include, but are not limited to: protecting the safety and security of users of the Site; enforcing Our Site Usage Guidelines; complying with the law or regulations, or responding to a subpoena or other process; complying with Our intellectual property policies; or, protecting against fraud, crime, anti-moneylaundering, anti-terrorism, or for risk management purposes.
How are copyright and trademark issues handled?
If You submit a Notice of Copyright Infringement pursuant to the Site Usage Guidelines. We will send a copy to the person or entity who uploaded, stored or transmitted the material addressed by the communication. If You are the person accused of copyright infringement, and You submit a "Counter-notice" under the Copyright law in response, We will send a copy to the person or entity who submitted the original Notice of Copyright Infringement. Similarly, allegations of trademark infringement and any responses to allegations of trademark infringement may be disclosed without Your prior consent.
What about other websites?
From time to time, web pages on the Site may refer or link to other Citi companies, their affiliates or third-party websites or state the URL or domain name of such company's, affiliate's or third-party website. Other websites, including other Citi websites, may have different privacy policies than this one. You should carefully review such privacy policies and statements to become familiar with those companies', affiliates' and third-parties' policies if you click through to them. If you are a customer of one or more of the Citi companies, any privacy policy communicated to you in the context of Your customer relationship with that Citi Company will apply to your relationship with that Company as described in that notice.
Is the information collected about me secure?
The Site uses reasonable physical, electronic, and procedural measures to safeguard information against loss, theft, and unauthorized use, disclosure, or modification. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while We strive to protect Your information, We cannot guarantee its security.
If We sell all or part of Our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, We may transfer Your information to a third party as part of that transaction.
What happens when Citi changes this Privacy Statement for the Site?
From time to time, we may revise this Privacy Statement. Changes may be made for any number of reasons, including to reflect industry initiatives, changes in the law, and changes to the scope of the Site, among other reasons. We will inform You of changes by posting a notice on relevant areas of the Site. Any revisions will be effective upon posting the new Privacy Statement. Therefore, it is important to check the effective date of the Privacy Statement posted at this location each time You visit the Site to ensure that You are familiar with the most updated policies and practices. If You do not agree with any changes to the Privacy Statement, You must discontinue any use of the Site. Any visit to the Site web pages or use of or participation in the Site by You after the new Privacy Statement is posted will indicate Your agreement to the new Statement.
Who can I contact about this Privacy Statement?
If You have questions concerning this Privacy Statement, You may submit them to blogcomments@citi.com. Please do not send emails to us for other purposes.
Copyright © 2009 Citigroup Inc.
Any person ("You" or "Your") using or accessing the new.citi.com website (the "Site"), including the submission of any postings, questions, comments, ideas, any other content ("Content"), or any personally identifiable information, explicitly consents to such use of Your Content and personally identifiable information as set forth in this Privacy Statement and agrees to the terms of this Privacy Statement.
This Site is intended for U.S. residents only and is not intended for persons under 18 years of age.
The Site allows You to access, view, and post Content concerning subjects that Citigroup, Inc. ("Citi," "We," "Us," "Our") posts on this Site. Please take a moment to review this Privacy Statement ("Privacy Statement"), which applies only to the Site.
By using or accessing the Site or any of its web pages (whether or not You are a customer of Ours), You are accepting this Privacy Statement. Do not use the Site if you do not agree to these terms.
Whether or not You request or ask not to receive communications from Citi, We reserve the right to send You administrative messages, service announcements, and other similar communications about the Site, without offering You the opportunity to opt out of receiving them.
We invite You to click below to get answers to questions regarding this Privacy Statement.
· What personally identifiable information is collected through the Site?
· Can anything I submit within the Site, such as a question or comment, become publicly available?
· What are cookies, and how are they used to collect information?
· Does Citi collect non-personally identifiable information, and what does Citi do with it?
· How does Citi use my personally identifiable information collected through the Site?
· How are copyright and trademark issues handled?
· What about other websites?
· Is the information collected through the Site about me secure?
· What happens when Citi changes this Privacy Statement for the Site?
· Who can I contact about this Privacy Statement?
What personally identifiable information is collected through the Site?
At the Site, We ask only for a user name and Your e-mail address, which are required for You to submit Content. Therefore, please understand that when You submit Content through the Site, You are not anonymous to Us. We suggest that You do not include any personally identifiable information, such as Your real name, address, account number, or even Your e-mail address, in your Content. If You choose to provide personally identifiable information in your Content, You are giving Citi permission to use and store it consistent with this Privacy Statement.
In addition, while You access and use the Site, Citi automatically receives and records information from Your computer and browser, including Your IP address, software and hardware attributes, the pages You request and visit, and cookie information (for more information on cookies, please refer to the section titled "What are cookies, and how are they used to collect information?"). You also give Citi permission to use and store such information consistent with this Privacy Statement.
This Site does not knowingly or intentionally solicit or collect personally identifiable information, or any other information, from children. No one under age 13 should submit any personally identifiable information to Us or the Site.
Can anything I submit within the Site, such as a question or comment, become publicly available?
Yes. If You submit Content through any public area of the Site ("Public Area"), and Citi posts your Content, Your user name and Content will be visible and publicly available to all. Citi is not responsible for the personally identifiable information You choose to submit through the Public Areas of the Site and we suggest You do not do so. Citi will assume that every piece of information in any of Your submissions to the Site can be posted publicly on the Site web pages. Furthermore, You should operate under the assumption that once You release information publicly through the Site, it will remain public, even if You later attempt to delete it. It is for this reason that We ask You never to put Your name, account numbers or any other personally identifiable information anywhere in Your postings or questions or other Public Areas of the Site.
Furthermore, as previously noted, to the extent Citi ever posts Content to the Site in which You disclose any personally identifiable information about You or others or, if You disclose any such personally identifiable information within any Content that You submit to the Site, whether it is posted or not, You are making that information available to the general public and Citi is not responsible for keeping that information private.
What are cookies, and how are they used to collect information?
Generally, a cookie is a piece of information which a web server may place on Your computer when You visit a website. Cookies are commonly used by websites to improve the user experience. Some cookies last only through a single session, or visit. Others may have an expiration date, or may remain on Your computer until You delete them.
Citi uses cookies for a number of purposes--for example, to maintain continuity during a user session, to gather data about the usage of the Site for research and other purposes, to store Your preferences for certain kinds of information, or to store a user name or identification number so that You do not have to provide this information every time You return to the Site. Your browser software may contain a feature intended to notify You of the cookie policies of the Web sites You visit. For example, the browser software contained in certain operating systems may contain a cookie-filtering device commonly known as P3P. General information about P3P can be found at www.w3.org/P3P. P3P is still evolving. Therefore, We are not responsible for problems You may experience using a P3P filter or discrepancies between the machine-coded privacy statements that are read by the P3P tool and Our human readable policies referenced here, including this privacy statement which is the information to which You should refer if You have questions about Your privacy regarding this Site. You can decide if and how Your computer will accept a cookie by configuring Your preferences or options in Your browser. However, if You choose to reject cookies, You may not be able to use certain parts of the Site.
We occasionally use other companies to set cookies on Our websites and gather cookie information for Us. In some cases We will also use another company to operate web servers for Our sites. We use the cookie information gathered by these companies in the same manner as stated above. The companies We use may not use these cookies for their own purposes or share the information gathered with others, in accordance with the terms of the contracts they have signed with Us.
If an error occurs on Citi's systems while You are using the Site, Citi's servers may automatically collect and store information relating to that error, including Your browser information, information from Citi cookies, and other information that You may have inputted at the time the error occurred (for example, information You had written into any web forms). Citi uses this information to investigate the error and help prevent future errors.
Does Citi collect non-personally identifiable information, and what does Citi do with it?
Yes, Citi collects non-personally identifiable information through this Site, which may include but is not limited to click stream data, how You navigate the Site, and anonymous demographic information. We may use non-personally identifiable information for website administration, analytics, market research, and advertising and promotional purposes, and We may share such information with various affiliated and unaffiliated entities for such purposes.
How does Citi use my personally identifiable information collected through the Site?
The Site asks only for a user name and e-mail address, and does not obtain it through any method other than when you voluntarily submit it to Us.
We will not share personally identifiable information collected through this Site with any non-affiliated third-parties for their marketing purposes. We may share Your user name and e-mail address with affiliates and third parties that provide services to Us, including outside contractors or agents who help Us operate and administer the Site. We will not ask you for personally identifiable information or confidential financial information through your comments in the Public Areas of the Site and you should not post any personally identifiable information or confidential financial information.
There may be instances when We may disclose Your user name and e-mail address without providing You with a choice in order to protect the legal rights or legitimate interests of Citi, its affiliates, and each of their respective investors, directors, officers, employees, agents and suppliers. These instances may include, but are not limited to: protecting the safety and security of users of the Site; enforcing Our Site Usage Guidelines; complying with the law or regulations, or responding to a subpoena or other process; complying with Our intellectual property policies; or, protecting against fraud, crime, anti-moneylaundering, anti-terrorism, or for risk management purposes.
How are copyright and trademark issues handled?
If You submit a Notice of Copyright Infringement pursuant to the Site Usage Guidelines. We will send a copy to the person or entity who uploaded, stored or transmitted the material addressed by the communication. If You are the person accused of copyright infringement, and You submit a "Counter-notice" under the Copyright law in response, We will send a copy to the person or entity who submitted the original Notice of Copyright Infringement. Similarly, allegations of trademark infringement and any responses to allegations of trademark infringement may be disclosed without Your prior consent.
What about other websites?
From time to time, web pages on the Site may refer or link to other Citi companies, their affiliates or third-party websites or state the URL or domain name of such company's, affiliate's or third-party website. Other websites, including other Citi websites, may have different privacy policies than this one. You should carefully review such privacy policies and statements to become familiar with those companies', affiliates' and third-parties' policies if you click through to them. If you are a customer of one or more of the Citi companies, any privacy policy communicated to you in the context of Your customer relationship with that Citi Company will apply to your relationship with that Company as described in that notice.
Is the information collected about me secure?
The Site uses reasonable physical, electronic, and procedural measures to safeguard information against loss, theft, and unauthorized use, disclosure, or modification. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while We strive to protect Your information, We cannot guarantee its security.
If We sell all or part of Our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, We may transfer Your information to a third party as part of that transaction.
What happens when Citi changes this Privacy Statement for the Site?
From time to time, we may revise this Privacy Statement. Changes may be made for any number of reasons, including to reflect industry initiatives, changes in the law, and changes to the scope of the Site, among other reasons. We will inform You of changes by posting a notice on relevant areas of the Site. Any revisions will be effective upon posting the new Privacy Statement. Therefore, it is important to check the effective date of the Privacy Statement posted at this location each time You visit the Site to ensure that You are familiar with the most updated policies and practices. If You do not agree with any changes to the Privacy Statement, You must discontinue any use of the Site. Any visit to the Site web pages or use of or participation in the Site by You after the new Privacy Statement is posted will indicate Your agreement to the new Statement.
Who can I contact about this Privacy Statement?
If You have questions concerning this Privacy Statement, You may submit them to blogcomments@citi.com. Please do not send emails to us for other purposes.
Copyright © 2009 Citigroup Inc.
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